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Riding on different innovative tools and algorithms, ICT-MiiND® is developed to provide analysis in multiple layers to study existing data, review its integrity and detect missing data. Its machine learning capabilities can also identify regular IT operation patterns, align that with changing business priorities to detect different levels of business impact from any IT anomalies.
Deliver precise and comprehensive IT operation analysis through capturing massive volume of data from different incidents to develop AI and algorithmic modules and drive intelligent operation and maintenance capabilities. Analysis in dynamic perspectives—including factors like timing, correlations, cause and effect—enables inductive analysis to identify patterns and predictive analysis to forecast progression. A combination of these capabilities enable ICT-MiiND® to actively detect anomalies and analyze root cause. It also provides a comprehensive macro view of the entire operations by reducing multiple and duplicating alerts.
Aiming to turn passive monitoring into proactive enhancement, ICT-MiiND® combines macro monitoring of the entire operations together with intelligent analysis that deepens IT resource planning. This combination can transform ICT services provisioning from simply meeting SLAs to proactively identifying areas to improve IT performance and user experiences.
Leverage the experience of managing different networks and IT challenges, as well as the understanding of individual customer’s business processes, application architecture, infrastructure and security policies to develop business-driven AIOps algorithm. It demonstrates CITIC Telecom CPC’s differentiating AI capabilities to develop AIOps tools that are unique from others in the market.
Leverage wearable AR technology, DataHOUSE™ AR Remote Hand transforms field engineers’ operations, maintenance and troubleshooting processes, driving a future-ready field service era.
It brings field engineers and customers to a new era, enabling them to slash the time and cost of troubleshooting and maintenance for achieving better results.
Learn moreAn intelligent data technology cloud service which combines innovative Data Technology with cloud platform.
It facilitates applications digitalization and intelligence through cloud platforms, transforming cloud services from simply providing computing resources to offering comprehensive data services.
With intelligent algorithms and powerful computing capabilities, and combining advanced technologies like big data, AI, IoTs, blockchain, 5G, and AR, SmartCLOUD™ DT performs data collection, machine learning, data correlation and analysis, as well as data mining, all through the cloud platform. This results in high automation in arranging different industries resources, enable intelligent business model development, facilitate intelligent products and services, assist enterprises to tackle core challenges, and create new business values.
Learn moreA network service that integrates AI, big data analytics and SD-WAN technologies.
It achieves the integration between algorithmic analysis, WAN operations and linkages as well as application processing and business services delivery.
Through intelligent analysis and smart machine learning of data across the network, it creates scenario planning through algorithmic and correlation analysis to design and develop dynamic routing to optimize network performance. It empowers enterprise customers to handle surging network traffic with an optimized network architecture.
Learn moreAs an intelligent technology-driven digitalization enabler, our ICT-MiiND® strategy combines decades of industry experience with the latest technologies—fueled AI, AR, Big Data, IoT, Blockchain and 5G enablement—to facilitate Smart Industries to automate IT operations and digitalize businesses.
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